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FAQs
Frequently Asked Questions at Emerald Park Apartments
We will continue to make any and all necessary repairs and cleaning to the apartment prior to your move in date.
Yes, we have 24-hour standby maintenance to address emergency calls.
You can submit a maintenance request in your Resident Services account or call the office with your request as well.
Maintenance issues are handled in the order in which they are received with any emergency maintenance needs taking precedence.
No, If you prefer to be, that is fine, but maintenance can perform the work without you present.
If locked out, you can call either the leasing office or the standby maintenance phone and once identification is verified, we will unlock your door for you.
Yes, we encourage residents to make their apartment feel like home as long as there are no permanent modifications being done.
Swimming pool with large sundeck, carports, and 24-hour emergency maintenance
Normal operation hours for the community pool are between Memorial Day and Labor Day from 10am - Dusk.
While there is no assigned parking, there is plenty of parking available at each building with reserved carports available on a first come, first serve basis.
Each of our apartments come with a stackable washer and dryer installed.
Yes, we allow dogs and cats in select buildings.
There is a $150.00 non refundable pet fee due at time of move in and $20.00 a month for pet rent.
There are breed and weight restrictions for dogs, you may contact the leasing office for more details.
There is no pet park at Emerald Park, however, there are several close by the community.
Apartments come with a gas range, refrigerator, dishwasher and stackable washer and dryer
Yes, we offer furnished apartments. Please contact the leasing office for details.
We are able to offer lease terms from 6-15 months.
Due to COVID-19 we will no longer be able to accept packages in our office.
There are no set quiet hours but at all times we ask our residents to be courteous to their neighbors.
There is no cost to take a tour, though we do ask that you have your picture identification present for verification purposes.
Appointments are encouraged, though, not necessary. Walk-ins are welcome.
Our Property Managers are always accessible to our residents.
Applications are on our website.
We will verify information and have the results within 24 hours.
Security deposit, Administrative Fee, and rent will be prorated from the date of move in.
Our Leasing Consultants are happy to provide any information for first-time renters.
WIPS, by mail, and through your Resident Services account where you can set up one time payments and enroll in auto pay.
Through your Resident Services Account under the payments tab.
There is a service fee if paying with a debit or credit card, with the amount determined by the card provider. If using a savings or checking account there is no cost. Please note that there is a 48-hour verification process in order to add a savings or checking account to a Resident Services account.
Included utilities are the gas for cooking, heating, and hot water. Trash removal and sewer services are included as well.
You will set up your electricity through Consumers Energy.
We offer a wide variety of TV and Internet options through Bloom Broadband.
There are no promotional bonuses offered.
Residents are allowed to have as many guests as they feel. Residents are responsible for their guests actions.
All of our rates are pre-determined and non-negotiable.
Security deposits do not transfer between apartments.
Subleasing is prohibited per the signed lease agreement.
We have a Cancellation Premium that you can pay at the time you give your move-out notice. The cost of the Cancellation Premium will vary from unit to unit.
Yes, this community offers reduced rental rates for long-term residents, seniors, military and emergency service personnel. Eligible residents receive a 3% rent discount during a lease term. It's referred to as the Appreciation Program.
Emerald Park is conveniently located along the public bus route with a bus stop just outside the community entrance.
Beaches, shopping, restaurants, and parks
Benton Harbor
3.3 miles
Meijer, Walmart, Kohl's
Biggby Coffee is 1.4 miles away
I-94 Exit 29, M-139, Nickerson, Union
Napier Avenue and Nickerson Avenue